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"very disappointed!"

"my only gripe is that the motion lights seems to switch on for random reasons in the middle of the night although there seems to be nothing there to set them off"

"only issue is that it is triggered mostly by cats despite having the ‘human only’ detection setting on"

"the other major issue is the wifi range which is shockingly bad"

"i removed an existing security light to replace it with the much more expensive ring floodlight cam"

"we had false alarm after false alarm simply not designed to trigger human movement only"

"only problem is you lose a lot of time stalking your neighbours and passers by"

"having done all is this the unit seems stronger than it would have otherwise been but it's frustrating to think that a very expensive light is now installed with a broken backplate"

"in my experiance i have had to turn off notifications for both the flood light and stick up as you will get false alerts because of bugs and the like climbing over the camera i imagine they are drawn to the infrared lights strange though that they dont tend to climb on the doorbell one"

"i’m delighted with the purchase as even though the wifi signal is weak having to travel through two brick walls it still functions perfectly"

"i’ve found this product very easy to install however it’s of poor quality"

"the only slight negative was that adding a second device results in the annual cloud cost to increase from €30 to €100 as i had assumed adding a second device would just double the cost"

"only negative inwould say is the app could be better regards to how to use it"

"after the horrible experience i have had with this product i couldn't possibly justify paying for their plan"

"i installed two floodlight cams 1 week ago however the inability to de sensitise the movement sensors so that they don't constantly notify when either of my two cats enter the garden is extremely frustrating"

"poor value for money at £185 from amazon"

"there is almost a £50 increase with higher payments"

"customer service not great from ring so recommend you buy this directly from amazon as they accepted the return and replacement with no bother whatsoever reassuring at this price"

"i've also had black screen corrupted video problems with some of the recordings"

"but can still be quite unreliable"

"especially disappointed with the wire connector block which is worst quality imaginable"

"the resulted in too much pressure on the tightening bolt causing it to pull through the plastic backplate rendering the product unusable"

"absolutely useless"

"for some reason the stick up cam is the worst security product i've ever bought while the floodlight is easily the best"

"as others have commented the amount of room to connect house the wires is extremely restricted"

"mounting plate it weak as hell so be careful when tightening up why can’t this be metal not plastic?"

"it regularly does not respond well and it has started to completely miss events especially white vehicles"

"i cannot and do not rate or recommend ring at all and would suggest that anyone looking for security for their home find something that will offer just that because this product clearly falls short"

"i was worried the floodlights wouldnt light up much as near roof on my house"

"you can set the sensitivity & spy on cats & foxes hopefully never naughty burglars "

"not sure if fault of product or poor wifi signal in my home but i found it very difficult to connect camera and to get timely pictures"

"great idea average execution"

"i unfortunately had not seen all the other reviews reporting the same issue of the weak mounting base so when i installed my camera i had that one review in mind and took extra care not to tighten the screws too much"

"i do not deny that the manufacturer needs to review this potential disability sooner rather than later in an attempt to raise the ability of their product but in terms of market rivals it has few at this home security level that can boast better reception and transmission of data and quality of build"

"it's significantly worse in lower light conditions despite the spotlights "

"it will only let you watch for 10 minute intervals at a time before it disconnects itself and you need to re connect which can take 10 to 20 seconds or just freeze up entirely"

"camera good fixing back box poor weak plastic that cracked when screwing to wall"

"it is very glitchy and you spend a lot of time watching spinning circles before you can watch any recordings and live view is near impossible to watch"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"thought i'd give the flood light a chance because i have a door bell which is fine however on the flood light thr live stream mode picture is very distorted but recordings are fine contacted ring and there are blaming the internet provider which is a bit of a joke really because nothing is wrong with"

"installation is a total pain with very small space for the wires and all the screws made from so soft materials that they are practically useless"

"only niggle is that the snooze function only works for up to 6 hours"

"this is my only major irritation and i am working on an internet speed upgrade"

"the biggest issue with this product is the cheap plastic mounting bracket"

"disconnect the internet or interfere with the signal and the camera becomes useless"

"what i didn't know was there is a feature to turn on the light remotely so when i am returning home late at night i can turn the light on before arriving home"

"very very annoyed"

"however less than two years after purchase both led lights on this unit have failed"

"the back plate which attaches to the wall and to which the camera fixes was awkward to connect and i ended up breaking one of the screw points"

"that's the first fault the second one is the build quality"

"the ring system is probably the most expensive and you do have to pay extra for cloud recording after the first 30 days other systems offer this at a lower cost"

"a i did buy a netamo for home and it loses signal and is not as clear as this camera"

"the ring system is probably the most expensive and you do have to pay extra for cloud recording after the first 30 days other systems offer this at a lower cost"

"first problem was the cheap wall mounting plate which cracked on installation the connections could be much better designed as well"

"if you're mildly competent installing this in place of your existing flood light won't be too much trouble for you seeing as you probably only need to drill two holes and connect up three wires"

"just make sure your broadband has capacity for it as it's wholly internet based which depending on how you look at it is a bit of a security flaw "

"my problems started whilst trying to fit the cheaply made plastic backplate"

"the housing on mine cracked and broke immediately"

"seems this will be more hassle than its worth"

"then followed by another email from alan neighbor advocate at ring who offered 2 solutions: to send a replacement product or to have a phone call to help find a way to fix it"

"the plastic bracket warps very quickly and the space for wires is extremely small"

"still needs refinement expensive wifi links fail readily picture quality not hd quality laggy"

"funny how i am now having problems connecting to cameras is this because we did not pay subcription"

"additional tweaking is needed in settings as the motion sensor can be very happy straight out of the box"

"i will be seeking a full refund since this design fault doesn’t inspire me to get a replacement"

"the main problem is the internet connection falling means the camera does not work"

"the light tightening screw could not be tightened probably a few turns too short so one of the light could not be positioned correctly and just hanging worthless"

"it goes off when a cat walks past"

"pitty that this is such a weak point as the camera and light are good"

"i fitted my ring floodlight cam to the front of my property and it works fairly well with some annoyances "

"it was simply a matter of drilling two holes and connecting up the wiring"

"i used a flexy conduit to screw the cable into the top front of this light rather than to go through the rubber bung behind it"

"only negative inwould say is the app could be better regards to how to use it"

"the only minor gripes really with ring is the software could do with more granularity"

"setup was a breeze and the ability to turn off certain zones means that the light now only comes on when there is motion and not when the neighbours boiler exhaust is blowing"

"still rated at 5 stars as the false alarm thing is a necessary evil i suppose"

"not impressed at all how such an expensive item could have this design flaw!"

"his camera has the same clarity as mine his records to sd card"

"eventually i had no other choice but to take the existing fittings completely out of the backplate and screw the light fitting straight into the wall and through the broken backplate using long screws and rawl plugs to hold it into position so wasn't able to use the more aesthetically pleasing colour matched one's provided"

"the sensor for the lights is so overly sensitive that they are continually going off over nothing what so ever and even with the motion setting for them turned all the way down it will still trigger for something about 30 ft away"

"the main problem is the internet connection falling means the camera does not work"

"great little gadget"

"took 15 minutes to remove old light and install this wiring was very straight forward"

"major flaw in the design"

"the ring software is brilliant the lock collars are a real annoyance for something this pricey i nearly sent my second one back luckily they came loose 😏 good luck and ring make better mounting plates and lock collars!"

"a couple of top tips firstly if you have a spar rendered wall chip the stones off so that the surface is completely flat"

"our security is now compromised and ring should feel lucky there’s not a personal injury claim here as it could have fallen on somebody and it’s a heavy piece of kit!"

"ironically it doesn't set the floodlights off when you're reversing your car onto your drive though they just come on once you've gotten out of your car which is a major pain!"

"update almost exactly two years later it has stopped working!"

"works if your subject person stays still useless if they move"

"i used a flexy conduit to screw the cable into the top front of this light rather than to go through the rubber bung behind it"

"edit dropped it down to a 1 star due to the continued poor performance of the app also"

"no explanation received"

"their position can't be adjusted the quality of video is poor so you can't see reg plates or people's faces unless within 2m"

"the resulted in too much pressure on the tightening bolt causing it to pull through the plastic backplate rendering the product unusable"

"the ring software is brilliant the lock collars are a real annoyance for something this pricey i nearly sent my second one back luckily they came loose 😏 good luck and ring make better mounting plates and lock collars!"

"disconnects from wifi constantly even with very good signal hit and miss whether live view will work lights mind of their own i’ve turned them off permanently "

"mine broke and i have been waiting 6weeks for a replacement and wasted at least 2hrs between calls and emails to support"

"with a limited 1 year warranty and an alleged 10 year life on the led bulbs we are feeling properly ripped off by ring"

"couple more options to try but i’m slowly losing my mind and will return as faulty once i’ve exhausted all options"

"the only criticism i have is i wish the floodlight itself was brighter overall its a product that just gets better with software updates to the app"

"only issue has been as it relies on wifi it has cut out a few times or not connected as quickly as expected unlike my ring elite which is hard wired"

"ring support isn't the best and chatting to them online can be painstaking hopefully they will keep releasing updates on the app to support the floodlight better i don't mind paying the subscription as long as it works!"

"lastly the "siren" is fairly quiet and therefor more a gimmick rather than a useful feature"

"no response from ring very poor"

"if you're mildly competent installing this in place of your existing flood light won't be too much trouble for you seeing as you probably only need to drill two holes and connect up three wires"

"the light tightening screw could not be tightened probably a few turns too short so one of the light could not be positioned correctly and just hanging worthless"

"have found a work around for when i come home late using the app i can turn the lights on from the train so i can see to get to the front door"

"cheap plastics badly designed electrical box too small make installation unnecessarily hard"

"there has also been a few occasions where it has even told me that i have no devices connected and can take some time for it to rectify itself"

"or change the length of each video segment which is restricted to one minute?"

"first camera turned up with insulated wiring connectors missing meaning that bare mains wires had been left just twisted together in the back box"

"unfortunately hermes have not returned it to amazon nearly three weeks after it was dropped off with them"

"unfortunately the tightness of the screws i thought was right was already too much for the base plate and it broke"

"must have very good wifi or this will not work"

"the latest update has left it failing to activate a number of times and its become frustrating"

"very annoyed at this stage"

"installation is a total pain with very small space for the wires and all the screws made from so soft materials that they are practically useless"

"i had the ring door bell pro hard wired and added the spot light for the back garden also hard wired "

"a bit too much plastic but hopefully should be hardwearing"

"this is a well designed product but the combination of bad instructions and shortcomings with ring support make it seem less attractive"

"this is due to the back fixing plate being made from cheap plastic"

"now this one has condensation in the sensor can't be bothered to replace again it doesn't seem to affect it"

"lastly you need a solid wi fi signal otherwise nothing works"

"delay in app activation"

"it is very glitchy and you spend a lot of time watching spinning circles before you can watch any recordings and live view is near impossible to watch"

"i still think it is totally overpriced as some no name vendors offer similar cameras for almost a 10th of the price"

"can't fault customer service either"

"only awkward bit was getting the direction set up on lights"

"thought i'd give the flood light a chance because i have a door bell which is fine however on the flood light thr live stream mode picture is very distorted but recordings are fine contacted ring and there are blaming the internet provider which is a bit of a joke really because nothing is wrong with"

"they've made it as simple as possible but its still flipping fiddly to wire up when you are half attached to a wall up a ladder"

"the most annoying thing is small spiders can set it off if in front of the camera & also i found it was going off at night when it was raining heavy!"

"delayed notifications by about 5 seconds"

"with a limited 1 year warranty and an alleged 10 year life on the led bulbs we are feeling properly ripped off by ring"

"the €100 charge covers unlimited devices however should you wish to add them later"

"**this fundamental flaw negates the benefit of a microphone and speaker ***likewise youre not going to activate a siren if you cannot see a threat coming"

"dimming feature could be useful"

"even with the extension of my wifi to the back of my house the signal outside at the height of the camera is not great so the ring floodlight cam does loose connectivity occasionally"

"flood light very bright which is perfect for my needs given the lack of street lighting and acts a deterrent for unwanted persons"

"this one went on the rear of the house and provides a good view of the back garden and the surrounding fences"

"ring are 1 of the best on the market i've bought in to it all now can be exspenize but buy cheap buy twice keep checking amazon for deals as the price does drop you can also pay in installments now over 5mths no credit checks no interest win win big tip you need to have good upload speed for this to workproper around 2 mb worth every penny guys buy buy buy"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"it makes installation a nightmare"

"in addition when i attempted to attach the security light to the backplate found that it wasn't strong enough to take the weight of the heavy camera and lights so like others found that the backplate cracked and broke not being fit for purpose"

"with ability to talk to delivery drivers or intruders is definitely a deterrent and makes the wife feel safer and more secure whilst away on business"

"still the cam told me that the wifi signal was weak"

"i also have a ring doorbell this floodlight cam is much better quality video and has much better motion zone control"

"i have mine connected to a ring chime i have complained about this they told me that i need the chime pro now £50!"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"the old light was 55watts and although it put out a lot of light this ring floodlight puts out a similar amount of light"

"its been a few days that this ring floodcam is installed and i must say its superb"

"i’ll shop elsewhere!"

"i really like the product but is not without some issues"

"the flood lights are weak"

"customer service not great from ring so recommend you buy this directly from amazon as they accepted the return and replacement with no bother whatsoever reassuring at this price"

"i have sent emails regarding this but as yet still no reply"

"watch the alignment of the holes in the base for mounting on the wall bizarrely they're not horizontal so use the up arrow to make sue its fitted level"

"i added this to my existing ring doorbell and another floodlight cam already installed on my drive"

"unfortunately this isn't the first time this sort of problem has occurred"

"the internet so i just seem to be going in circles really"

"my only problem is the internet connection which can be weak at peak times"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"i gave it low rating because of this be low price drop in ring flood cam from £249 to £199 monthley payment £249 at £49"

"i have no idea what to do with it now and did not find any help at the ring website too"

"i was pleased when my security camera arrived but it was not set properly and when i went to adjust the angle of the lights half of the screw fell out but not sure if it was a faulty camera"

"bracket has broken already and cannot find a replacement to purchase anywhere"

"i spoke with ring and they said it was faulty"

"the only small problem that i face is a short lag in notification after months of use"

"the wifi signal on the light is so poor that i had to phone the ring helpline to help me get the thing set up they were great by the way "

"edit changed my review as the camera has decided it doesn’t want to connect to my wifi extender anymore i even tried another extender and that didn’t work it will connect straight to router sometimes the tech support suggested buying the ring chime wifi extender 🙄 can they release an update to only accept ring extender?"

"finally i just wanted to chat on line with a support person but can't find any way to do this so again this just piles on the frustration"

"i was pleased when my security camera arrived but it was not set properly and when i went to adjust the angle of the lights half of the screw fell out but not sure if it was a faulty camera"

"tried calling ring customer service who gave no answer as to why it does that"

"mine broke and i have been waiting 6weeks for a replacement and wasted at least 2hrs between calls and emails to support"

"the only slight drawback is the time lag between someone standing near it and the motion alert and video recording starting"

"it kept telling me there was no connection when the wifi router was about 6 foot away from the floodlight and the troubleshooting videos from ring were next to useless hence the 3 star rating"

"great device but installation not a quick job"

"this is the 3rd ring product i have purchased"

"only by ring if you have good strong wifi in your house i live in an old farmhouse with 3ft think wall and it's not great"

"retrieving cloud footage is a bit slow granted that there is a lot of data stored and it depends on your connection speed which can have an impact i'd still say it's a bit slow"

"the ring customer service live chat was very poor and showed very little interest in resolving any issues"

"this item was faulty"

"my only slight grumble was that i did find adding the ring device to my subscription to ensure that recordings are stored in the cloud was difficult"

"camera did not work"

"still on the matter of the app i was watching through my detected motions for the day and for some reason nothing past 5pm would load"

"the ring customer service live chat was very poor and showed very little interest in resolving any issues"

"i have tried various combinations of sensitivity settings and set to people only settings to no avail"

"doorbell its picked up motion and video so it's like a fall bac"

"the lights are quite sensitive and go on when there appears to be nothing triggering it but i prefer that to not coming on when there’s a trigger"

"nest offers permanent recording i do not need this but it would be nice to have the option"

"a very disappointing purchase and ultimately a return"

"very annoying"

"what’s there not to like?"

"according to the description and technical specifications i expected them to accommodate small animals which they don't"

"have contacted ring and they were no help"

"i tried to return it but the return period has passed i live in kuwait and by the time i received i had about a week to install and check"

"who knows but it wouldn’t surprise me"

"i have noticed that my wife's iphone gets quicker response than my android but this is a matter of seconds and maybe down to the age of my mobile phone as opposed to her brand new iphone"

"with ability to talk to delivery drivers or intruders is definitely a deterrent and makes the wife feel safer and more secure whilst away on business"

"if you don't currently have a light wired outside i probably would recommend you hiring an electrician this installation process is the exact same as a normal floodlight install so any semi competent electrician will be able to install this if they say they don't know how to install it say the wiring is the same as a bog standard floodlight and they'll be good to go "

"through the cavity then it’s not such an issue as once connected you can pull the wire from the other side"

"edit changed my review as the camera has decided it doesn’t want to connect to my wifi extender anymore i even tried another extender and that didn’t work it will connect straight to router sometimes the tech support suggested buying the ring chime wifi extender 🙄 can they release an update to only accept ring extender?"

"bad design as water can be seen collected at the bottom of the pir"

"it takes so long to connect to the stream that if there was anyone doing something they shouldn't on your property they would be gone before you could see them"

"bit of a tricky install for beginners maybe"

"cars driving across the view are fine but cars driving towards it outside the defined monitored area seem to confuse it"

"i would like the option to be able to have the siren go off automatically in certain circumstances but there isn't an option"

"these are quality cameras that still have a few issues"

"my wifi was not fabulous so camera was a bit patchy"

"cars driving across the view are fine but cars driving towards it outside the defined monitored area seem to confuse it"

"again this is only a small fee which can be paid monthly or yearly"

"in summary it’s a great product but severely let down by terrible wifi range"

"this item is pointless!"

"also the echo show i expected to switch to ring when motion detected but this didn’t happen either"

"so although the concept of the floodlight cam is fantastic it’s heavily let down by its quality"

"generally ok but can be slow to capture motion"

"i tried to reset it by pressing the button for 30 seconds and more but it never did reset"

"so i give it 2 stars and i wouldn't buy one again"

"and if like myself you have the ring video doorbell you can also link the two devices in the app"

"other price days after the on i bought flood cam £199"

"had this item18 months light gone not happy"

"on tightening the small black nuts onto the silver thread has there was no resistance telling me when to stop the silver thread broke off from its back base"

"still rated at 5 stars as the false alarm thing is a necessary evil i suppose"

"the floodlight camera can be as great as it wants to be if you can't safely fix it it's no good to anybody"

"the plactoc holding bracket is soo weak that it broke instantly"

"eventually i had no other choice but to take the existing fittings completely out of the backplate and screw the light fitting straight into the wall and through the broken backplate using long screws and rawl plugs to hold it into position so wasn't able to use the more aesthetically pleasing colour matched one's provided"

"couple more options to try but i’m slowly losing my mind and will return as faulty once i’ve exhausted all options"

"3 weeks later i still haven't heard anything or received a replacement base so now i have no option but to return to amazon and wait further"

"i have bt ftth so 300mb down 45mb up speeds which i hit all over the house and most of the garden"

"it now wont enter set up mode wont reset nothing"

"it was such a headache"

"still not resolved"

"i have a ring doorbell and chime pro which is the same chim pro didn't make wifi any better so don't bother with it"

"the motion sensor is a bit difficult to get right"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"my problems started whilst trying to fit the cheaply made plastic backplate"

"the metal bolts pull through and snap the plastic riser off the back plate"

"the motion sensor can see a cat at 4am but sometimes misses a full grown adult"

"50 per month for this option otherwise the camera is pretty much pointless unless you are continually watching it 24 hours 7 days a week!"

"would have rated 6 out of 5 stars if not for this firmware issue that i have had to face multiple times"

"5mb s upload speed not superspeed broadband and the video is always stuttering"

"i already have the ring alarm system but wanted a belt and braces approach with outdoor cctv"

"the other major issue is the wifi range which is shockingly bad"

"as a wifi connected devices it's junk"

"the app very often becomes non responsive especially when pressing the back button on my device instead of the back button in the app most times requiring you to either wait for it or force close and re open"

"the only small problem that i face is a short lag in notification after months of use"

"as it is if you are busy and can't view live then it is a waste"

"edit dropped it down to a 1 star due to the continued poor performance of the app also"

"well i guess i should of done some more research on the product before purchasing because it doesn't really suit my needs"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"mounting plate it weak as hell so be careful when tightening up why can’t this be metal not plastic?"

"even if you didn't already have an outdoor light i can't see the installation being particularly troublesome"

"bit fiddly to install as there is no allowance in the back body of the light for any excess cable but once this has been overcome fitting and commissioning of the unit was very simple and the app is very user friendly"

"also they ask for credit card details in case one does not return the broken unit in which case one is charged the full retail price"

"then theres the excuse of demand eh!"

"upon fitting i noticed that the one fixing screw that holds the lamp unit to the mounting plate was broken and so wasn't able to hold the lamp in place"

"the ring flood cam is wicked will be getting another one grate videos n wicked lighting"

"could be fantastic but after several hours spent mounting running power cables and drilling holes in walls i returned it several days later"

"it has shorn off from the bolt see photos due to the weight"

"the only gripe i can think of is the thickness off the camera connections especially the internet one"

"initial setup is a little complicated but if you follow the instructions carefully then it works the only issue being that the cameras need a 2"

"using ethernet wired connection was not a major issue"

"once up the camera is easy to set up with the downloadable app qr code supplied and the images are as good as i have seen on some more expensive cameras"

"the only problem i had was that i had to position the camera very close to the router as the camera kept dropping out even though the wifi signal showed 57% and that this was a good signal"

"cloud storage lasts for a 14 day trial then it is a very expensive subscription per camera"

"so unless you mount the camera under an overhang which shelters the camera from rain or snow then you are going to get a lot of false alerts"

"one slight negative is that the mounting screws provided were of a very poor quality"

"i do understand that expecting the wifi to go through two outdoor brick walls is a big ask"

"i am just very disappointed i cannot return the other camera or even request a refund as i have no power adapter to set up the second camera which is now left redundant"

"camera isn't perfect though and a few things could be better might even be the app and not the camera to be honest"

"the motion detection on the camera is a complete waste of time and will just alert you every couple of minutes even when there is absolutely nothing there so i had this disabled the whole time i owned the camera which is a really big disadvantage!"

"i don't know how it would work in total darkness but for me it's fine"

"the people with wifi issues either don't know what they are doing or have crap routers"

"it’s just incredibly frustrating"

"there is a time delay when watching on my phone but that is to be expected with all devices of this type"

"as soon as they do this i will be buying!"

"you would either have to get a memory card to record continuous but then in the event of it being stolen you have list all the footage or pay £8 a month for 24 7 recording to the cloud"

"the camera itself isn't bad by any means and especially for £40 however the biggest fault i have with it is the connection and even though i have a wifi extender literally less than 4 metres away from the camera really the connection is still garbage half the time it says the camera isn't on which is rubbish because i know it's on it's just the connection is so terrible"

"i still need to play with the settings much more to get it all right as i am getting alerts for every drop of rain that falls at the moment and that’s on the lowest sensitivity setting"

"i like that you can add a micro sd card in and it will record everything for you but setting these up can be tideious and frustrating"

"after lengthy and unsuccessful attempts to contact the company direct located in china with no apparent uk agent i was informed robotically via e mail chat that it only worked at 2"

"the only reason i give this 4 stars is because of the storage issue with multiple devices not being available"

"but it is not designed to be a high end 8 mega pixel camera with all the transmission and storage issues that you would come up against"

"the camera body is ok mostly plastic so will either fall apart or last until the next millennium"

"so we have power it's a standard dc connector and massive extension cables are cheaply available through amazon lan with an indicator led built in again a 25m run is easily purchased but even longer can be made cheaply and thirdly a weatherproof wifi reset button: i default away from wifi but recognise the brilliant innovation this option is just try getting up a ladder and removing the access plate to locate a tiny black button inside the body of the unit "

"honestly can't fault this especially as we got it when it was on offer"

"i got so fed up with various things going wrong such as the picture freezing that i thought i’ll sort it out tomorrow"

"i had issues setting up wifi connection but it turned out to be user error my end"

"setting up the wifi so as to use without the rj45 cable was my main gripe"

"months on still regular problems when it should just work it's unreliable bottom line in a product where reliability is critical we had an issue with car break inns and low and behold despite paying for the 24 7 service"

"seems good value for money but the costs to subscribe to cloud services are not clear at the outset so i guess the low product price is balanced with the annual fees to subscribe"

"not everybody realises you can make 3 or 4 adjacent holes to create a larger one it leaves me thankful that we share a world with folk like that because it means i still have a job"

"i thought the picture quality would be rubbish but it's really not"

"get the awful feeling that its spying on us"

"had this arrive today after looking around alot i found this on offer with an added amazon discount code it didnt work out to be cheapest but looked to be best value anyway when it arrived i opened it up and theres everything you need besides a drill and screwdriver to fit it actually included the corrected masonry drill bit for the plugs anyway about 10mins later it was installed setting up was very simple"

"even though i set it up with just one square area of motion detection it still picks up loud noises when cars go past"

"and some cameras do lose connection sometimes"

"i am just very disappointed i cannot return the other camera or even request a refund as i have no power adapter to set up the second camera which is now left redundant"

"the camera is ultimately a wi fi camera but there are three annoying wires which you can't easily hide"

"i put an sd card into it which it quickly used the memory on you should be able to clear the card from the app but that doesn’t seem to work it gives an error message every time"

"there are video tutorials if your unsure as you setup"

"slight issue with the large network cable as i had to drill a very large hole to get this mounted to the wall so that no cables were showing"

"this made installation harder than need be as the screw heads are so soft they stripped immediately"

"i have had several problems since and sadly they were all caused by me!"

"it becomes expensive at $70 per year per camera"

"obviously the only way you know the camera isnt connected to tour router is when you open the netvue app"

"the instructions which come with it are easy to follow but unfortunately only tell you about installing it & nothing about using it but i found this information on the web"

"only minor issue found so far is that one sd card of two wouldn't 'mount' meaning it required manually reformatting on my pc but was soon sorted and have had no further issues with it"

"we have a particularly awkward outdoor view and cannot see the gate or visitors without going outdoors and round the corner so i decided to be brave and try an outdoor camera although it did seem a bit sci fi and hi tech for our rather basic household"

"only let down is the motion detection it doesn't pick my 6ft frame up but does trigger with flies"

"it takes a lot to impress me and get a security device put into my smart home and this camera has ended a long painful search"

"i’ve only just found a busy electrician to fit my camera"

"i had some trouble connecting these cameras to my wi fi at 1st"

"so we had a spate of tyre damages to cars outside the house so decided to get a good quality night vision camera to use as a deterrent to further problems"

"i have positioned my camera to cover my front garden so i don't want false triggers from the road outside it was very simple to disable the image zones where i don't want a notification then the sensitivity was adjusted with a simple slider"

"when it's sunny and cloud cover comes across again it false alarms"

"i've got a major problem trying to figure out how to house these cables"

"easy enough to install but i’ve had constant problems with the cameras stopping functioning when the cards fills up you get no alert this has happened even though it’s supposed to reformat automatically"

"having a built in speaker on the camera is just a bit of fun so far"

"we also pay around £1 a month so we continue to receive video recorded notifications after the free trial ends a tiny amount for piece of mind "

"this is the first issue"

"the device is up to date and never gets unplugged"

"disgusting support!"

"my only negative is that it is quite big and obvious on the front of the house"

"only minor issue found so far is that one sd card of two wouldn't 'mount' meaning it required manually reformatting on my pc but was soon sorted and have had no further issues with it"

"downsides motion detection sensitivity in app is not great app could have better features but not the worst either no option to view on laptop pc the drill bit that came with it was really poor quality that broke in less then 10 seconds of using"

"you tighten up some grub screws after adjustment which holds the camera rock solid so there are no false motion detections due to camera wobble "

"looks like i was given a returned damaged item"

"i have been a long time user of another brand of wifi camera but kept having connection issues so i though i would give netvue a go prompted by other reviews and there very competitive price"

"this is my second netvue product after purchasing an indoor camera for our babies nursery and this product is just as if not more impressive"

"there is a delay in the live view on the echo comared to the app on galaxy note"

"as there have been a few dubious people around decided on this vigil camera to keep a check out"

"the motion detection issue is now with their research team and i am confident that they will come up with a solution to the sensitivity issue very quickly"

"our postman had a right scare when we suddenly spoke out from it"

"i took another reviewers suggestion of putting all of the wires in a junction box outside as the cables are too bulky as a group to easily put through the wall so i just put the power cable through"

"i wish the motion detection had daily settings for when its active and a greater number of squares to get a more defined area"

"after a while i worked out that the wireless mesh network in my house was a little adva ced for the wifi card in the camera"

"the second and more bothersome is that when i tried to access the sd files in my computer i figured that the video files are in a proprietary format!"

"installation outdoors was pretty easy and took a few small adjustments to get the perfect picture"

"feel free to waste your money you really would be better getting a wired unit with a centrally controlled hard drive all at home as that will run for years with no issues"

"firstly the power wire is woefully short limiting placement unless you add in extension cables"

"everything needed seems to be in the box even down to a masonary drill if you were mounting against brick"

"i bought 2 of these cameras for my mum as she has had some unwelcome visitors looking around her property recently needless to say she hasn't received any problems since!"

"camera feels sturdy and solid has a built in mic to capture sound and also a speaker so you could even scare off unwanted visitors by talking into the app!"

"i would suggest that you carry most of step 4 with the included parts to weatherproof the ethernet connector unless i missed something "

"it was equally easy to pair it with alexa but the results are less satisfactory"

"my only quibble is that the aerial joint is not sufficiently stiff and the aerial flops around rather than standing upright"

"sound from the camera speaker is also good but useless for me as i have mounted the camera too high and cant hear it from the floor"

"installation to its location was easy and i only needed to use a small drill hole to feed the supplied power cable into an outdoor cable box where the power connection together with wifi and ethernet cable not being used in wifi set up and the camera was easily fitted into location a template was provided but i didn't use this"

"finally it’s not value for money and the motion detection when alerting gives a blank error which cannot be seen what it’s picked up"

"i will be buying a second camera 👍🏻 update after a few months: i left my previous review after the first week or so of having the camera after being bribed by netvue with 3 months free subscription to motion detection alerts"

"so this feature got turned off which is one of the reasons i wanted the camera it would notify that there was motion at my door i would ask alexa to show me the front door cam to see who it was then answer the door the whole process was to hit and miss and just takes too long by the time the video comes up the person would have left thinking there is nobody at home"

"the only shortcoming is the software which is limited for retrieving photos and videos from the sd card"

"slight issue with the large network cable as i had to drill a very large hole to get this mounted to the wall so that no cables were showing"

"the night vision is not very good but you still see so for me it’s awesome"

"having read previous reviews i thought very carefully about where i should position it to avoid a difficult installation"

"although a budget buy this camera does everything much more expensive cameras do and netvue appears responsive to customers in developing and improving its software"

"not normaly one who writes reviews however having purchased a number of alleged good external cameras all of which never came up to scratch as reviewed or advertised"

"don't waste your time"

"the camera does drop out of wifi so at times i cant see it on my phone but i've found that this doesn't mean it isn't working as the camera continues to record to the sd card when not connected to wifi so nothing is missed"

"it's younger sibling killed by the same update is going back on an amazon doa return"

"will definitely be buying netvue again if we need more"

"the support from netvue has recently been diabolical"

"i have used indoors netvue and they are great but i did not expect to be amazed by the quality of the outdoors one too"

"there’s also no web interface and support is definitely lacking"

"i have had cctv systems before that were far more expensive and was a little dubious about a camera at such a cheap price and thought that the quality would not be that good"

"by comparison the cheap camera that i replaced kept buffering and losing connection constantly"

"two way communication does work but has slight delay inevitable i guess "

"a real shame because when they first worked they were brilliant but they’ve clearly done something to the firmware that doesn’t play nice now"

"difficult to setup as it only works with 2"

"when this trial add on was removed from software the camera was completely disabled and had to return"

"best of all the power supply requirements are the same as my analogue system so they literally took minutes to swap over"

"but saying that think it would be the same or worse on any other camera"

"the picture quality with these is much better and i actually see the fact they don't record to a central box as a bonus no more hard drive failures!"

"i have had cctv systems before that were far more expensive and was a little dubious about a camera at such a cheap price and thought that the quality would not be that good"

"i have had a few videos which were unable to upload"

"and when it works it randomly goes into buffering every so often"

"have tried adjusting the sensitivity but can't get it to work properly but for a camera of this price i can't complain too much"

"as i had already purchased a netvue wi fi doorbell and been very pleased with it buying the netvue vigil camera s was an obvious next step as they offer sd card recording and playback capability without needing to purchase cloud based storage it’s just a case of mounting the units out of easy reach"

"the following reasons why i could not give it 5 stars: the speaker on the camera is very low level and even though it is installed just above head height you cannot be heard very clearly"

"bought this camera as i have a bad neighbour next to me who keeps damaging my property"

"i still need to play with the settings much more to get it all right as i am getting alerts for every drop of rain that falls at the moment and that’s on the lowest sensitivity setting"

"one subscription should cover more cameras not just one otherwise it gets too expensive"

"at night the problem was the opposite initially there was no motion detection as soon as it was dark although after a couple of weeks of emails back and forth to support they sent through new firmware which resolved this problem"

"which it really shouldn't be to be honest if i could be bothered to take the camera down and send it back i would but i really cant as it was a bit of a task getting it up"

"one thing i would like to say is that it would be nice to have a sealing plug if you are not going to hard wire the broadband side and just use the wifi as it leaves a tiny hole in the cable enterance"

"cover the camera in lens in something i taped a sock around it disconnect the end with the three mounting holes using the hex key provided hold the mount against the wall and drill three smaller holes with a 4mm drill bit take the mount away and open the holes up to fit the rawlplugs"

"you could fit a connection box outside instead of running cable through the wall"

"motion sensor is temperamental wont record our car parking pretty large subject image but will record endless hours of rain"

"the second and more bothersome is that when i tried to access the sd files in my computer i figured that the video files are in a proprietary format!"

"if you need a cost effective way to monitor your home minimal affect on the wifi check from anywhere and has a speaker for interactions with home for example asking someone to leave a parcel somewhere safe "

"installation is not straightforward because you will need a very large hole in wall to pass cable assembly through"

"my only quibble is that the aerial joint is not sufficiently stiff and the aerial flops around rather than standing upright"

"two minor issues though"

"i’ve recently bought several of these netvue 1080p outdoor security cameras as my existing ones from another maker were very unreliable and constantly dropped their wi fi connections"

"one slight negative is that the mounting screws provided were of a very poor quality"

"as soon as is possible this useless ornament will be taken down and replaced with something that actually works!"

"i got the outdoor camera because a number of dogs have gone missing out of peoples gardens and as my house has a dirt road at the side i’m always nervous that one of my fur babies might get stolen"

"already used footage for an incident i did have a problem where just after the time the firmware updates the camera failed i opened a chat at 8am and gave the problem to customer services who passed to technical services who by 9"

"i tried live chat and didn't get anywhere"

"have attached photo in this review"

"night vision is as about as good as ir can get and at this price point it's extremely hard to beat"

"you have to download a small player they made i found in netvue forum and it's awful!"

"killed by the update "

"i'm using a 128gb micro sd card playback is of a high quality and unbroken"

"i’m not using cloud but i am using the sd card the card formats while installed and for a couple of days i’m able to use the camera fine and watch back recordings but then i’m not able to view recordings unless i join cloud for a fee of course"

"for the price paid the camera is excellent i did look around and all the other camera's where more expensive so far i am very pleased the camera picture day or night is excellent and the piece of mind i get from seeing what is going on around my property is great i do live in a very remote area and therefore no traffic passes my house just the occasional rambler"

"cover the camera in lens in something i taped a sock around it disconnect the end with the three mounting holes using the hex key provided hold the mount against the wall and drill three smaller holes with a 4mm drill bit take the mount away and open the holes up to fit the rawlplugs"

"only issue advice is so mount it too high as the spiders are always making webs on the camera and this also can trigger off motion alerts if u have this set up"

"only issue advice is so mount it too high as the spiders are always making webs on the camera and this also can trigger off motion alerts if u have this set up"

"it does work without the cloud subscription but motion detection is rubbish all the time"

"the camera itself isn't bad by any means and especially for £40 however the biggest fault i have with it is the connection and even though i have a wifi extender literally less than 4 metres away from the camera really the connection is still garbage half the time it says the camera isn't on which is rubbish because i know it's on it's just the connection is so terrible"

"my only quibble is that the aerial joint is not sufficiently stiff and the aerial flops around rather than standing upright"

"by comparison the cheap camera that i replaced kept buffering and losing connection constantly"

"the unit showed a solid green light so apparently all connected but the app said the camera is offline"

"but it is not designed to be a high end 8 mega pixel camera with all the transmission and storage issues that you would come up against"

"but the delay is so long"

"cannot fault this bullet cam"

"after a stream of emails to support i am now returning my dead original unit"

"for the price of this camera i would not hesitate to recommend it"

"i guess most of the time the video comes up but sometimes it times out trying to connect"

"i have had cctv systems before that were far more expensive and was a little dubious about a camera at such a cheap price and thought that the quality would not be that good"

"this really is just a case of trial and error and the app offers sensitivity adjustments so you can have it exactly as you want it"

"however there is no way to stop recording except by pulling out the power plug which seems a bit brutal the app should provide for this to prevent file corruption i did try disconnecting power the sd card seemed ok and successfully re mounted on restoring power"

"my only quibble it that the camera is not poe"

"are equally good in many ways but don't record continously"

"also to subscribe to the motion data as the camera doesn't always get a photo of the trigger but will record it!"

"unfortunately even after 2 months i didn't receive the free 64gb sd card as mentioned in the package i received after claiming even no reply to my 2 emails"

"compact camera but as this model has an ethernet plug on it you have to drill at least a 12mm hole to get the cable through the wall lots of teething problems but the online chat is instant and they always seem to fix the issues but i'd rather it just ran seamlessly than have any pro lems like dropped signal etc or a tf card that has worked perfectly well in the camera for 2 weeks suddenly is no longer recognised"

"well i've now set it up outside and had tried it on wi fi and on internet cable also as i have a fire stick and alex's i did link it to there account on a good note it works well with the app on a good but bad point as i did not adjust my settings but turned on motion detection it was cool for the first"

"i have unfortunately ended up with a lan connection to my router but as i said earlier this may be my internet supplier issues"

"a real shame because when they first worked they were brilliant but they’ve clearly done something to the firmware that doesn’t play nice now"

"however there is no way to stop recording except by pulling out the power plug which seems a bit brutal the app should provide for this to prevent file corruption i did try disconnecting power the sd card seemed ok and successfully re mounted on restoring power"

"months on still regular problems when it should just work it's unreliable bottom line in a product where reliability is critical we had an issue with car break inns and low and behold despite paying for the 24 7 service"

"one criticism would be the leads should be detachable to get through smaller holes"

"4ghz not 5ghz"

"well i've now set it up outside and had tried it on wi fi and on internet cable also as i have a fire stick and alex's i did link it to there account on a good note it works well with the app on a good but bad point as i did not adjust my settings but turned on motion detection it was cool for the first"

"every day i contact nevue to be told that their “engineers are working on a fix” but that’s been four days now with no progress so i’m sending these back for a refund"

"an sd card not included is required to store images video including motion detection although a paid cloud service is available"

"the motion detection issue is now with their research team and i am confident that they will come up with a solution to the sensitivity issue very quickly"

"but i went to my hubs user login on internet explorer and turned the 5g off so it could connect to the 2"

"had to go through the process twice but it didn’t take long"

"to get footage you need to get a ladder and climb the ladder to the camera unscrew it all to get to the memory card take the memory out put it into your pc get the footage you need then go back up the ladder put the memory card back in screw all the camera back together and as your doing all this your"

"however there is no way to stop recording except by pulling out the power plug which seems a bit brutal the app should provide for this to prevent file corruption i did try disconnecting power the sd card seemed ok and successfully re mounted on restoring power"

"can't really go wrong for the price"

"i recently brought the homecam indoor secuirty cam from the same seller last month and had a few problems with it and these got resolved really well and rapidly because of this i decided to buy a new camera for the outside secuirty of my house"

"my only real criticism is that i would like more control over scheduling the motion detection and they do not work with iftt"

"i was looking for a easy install camera for a while now that would not brake the bank and then my friend showed me the netvue he has i was shocked when he told me how much he payed and all the features the camera qualty is amzing with the movement notafication sent to your phone so you know where ever"

"compact camera but as this model has an ethernet plug on it you have to drill at least a 12mm hole to get the cable through the wall lots of teething problems but the online chat is instant and they always seem to fix the issues but i'd rather it just ran seamlessly than have any pro lems like dropped signal etc or a tf card that has worked perfectly well in the camera for 2 weeks suddenly is no longer recognised"

"you can view the cameras live without signing up to any storage or buying an sd card from the app but you wont be able to record the footage so bare this in mind"

"i wanted this to monitor our back garden as we've had some items "removed" recently and i am delighted with how easy it was to setup and use"

"if the 12v power cord is cut then that's the end of your camera security as there is no battery back up"

"when linking accounts to amazon it would return a load of code and would not link"

"having being a victim of crime and searching the internet for a good but reasonably priced outdoor camera i can honesty say i am pleased with this product"

"bought this camera as i have a bad neighbour next to me who keeps damaging my property"

"so we had a spate of tyre damages to cars outside the house so decided to get a good quality night vision camera to use as a deterrent to further problems"

"what i did not like about it was the setup"

"but now the camera is pointless constantly showing off line constantly needing to format the sd card do not buy this camera!"

"so long as your cameras will be close to your router then it should be fine"

"i had some doing work in my garage while i was away in another country and i was able to view and speak clearly with the"

"the camera whilst working was a fairly good product for the price paid the problem & the reason of the low rating is due to the customer support while the support for set up alone was good the issue with support for returning a faulty unit is a complete nightmare"

"no instructions with the camera at all but good website and it appears they have good customer service but i haven't needed it yet!"

"the only slight frustration is that there is large bunch of cables out of the camera body which are redundant if you are using as a wireless device"

"i was sceptical of the signal and thought i'd have issues with the wifi signal dropping out"

"no matter which ever way i tried it would just not stay connected"

"what i did find good that the camera came with all screws wall plugs a masonry drill bit and a hex key to adjust the direction of the camera"

"however there is no way to stop recording except by pulling out the power plug which seems a bit brutal the app should provide for this to prevent file corruption i did try disconnecting power the sd card seemed ok and successfully re mounted on restoring power"

"only hicup is with the alexa app i could not get it to add the skill but when i logged in via netvue on the computer and logged in via a password password reset and not facebook it logged it in and now all working"

"has motion sensor in the app to alert you of movement and captures a screenshot each time in the app no subscripton charge required for this "

"live view works fine which makes it even more disappointing"

"i thought the picture quality would be rubbish but it's really not"

"not sure on cloud and motion upgrade costs as seems a bit excessive but haven’t looked in to this yet"

"you can however scroll back in time and record for whatever period you want as long as you do it before it is overwritten"

"i'm not using motion detection yet because i wanted this primarily to be able to see who is at the front door so i cannot comment on that"

"whatever had blocked the camera reporting in was fixed by the reboot and the camera went live it was also a lot more responsive through the app so my router was the problem here"

"cloud service don’t work as described gives me 100+ notifications that my cat is running around but can’t detect no humans see pictures no marker for humans"

"get in seconds a warning on my iphone and can see what is happening"

"good product and no need for expensive subscriptions either :"

"so this feature got turned off which is one of the reasons i wanted the camera it would notify that there was motion at my door i would ask alexa to show me the front door cam to see who it was then answer the door the whole process was to hit and miss and just takes too long by the time the video comes up the person would have left thinking there is nobody at home"

"only hicup is with the alexa app i could not get it to add the skill but when i logged in via netvue on the computer and logged in via a password password reset and not facebook it logged it in and now all working"

"i don't need the ethernet option but would be useful to those with weak wifi signal great addition!"

"without the costly addons the camera is rubbish in my opinion"

"u still get motion alerts while not subscribing"

"you can zoom into the image on te phone app but the resolution falls off pretty fast as this is only 1080"

"not good not good at all"

"first problem: it seems that each video file is 10 minutes long but there are some space between them some seconds that don't get recorded at all"

"i was delighted after i replaced a defective similar unit from another brand because this device behaved exactly as advertised"

"using the app each stage of the set up is clearly explained and supported by a short demonstration video"

"my only issue is the three cables hanging out of the back of it makes it a little more difficult to install"

"you tighten up some grub screws after adjustment which holds the camera rock solid so there are no false motion detections due to camera wobble "

"i really wanted it to film across my whole driveway but that's more down to me putting the camera in the wrong place"

"connecting to router bt hub was a little frustrating but i expected that as bt is dual banded"

"it has been having trouble loading the live feed but i sure it is a blip and am going to contact customer support if the problem persists"

"pretty easy to set up and worked well for a couple of weeks and then following a firmware update the cameras have been completely useless"

"i made the mistake of cutting the network plug off to help feed the wire through thinking i wouldn't need it as i was using wireless"

"have tried contacting their customer service but received no reply so will try and get a refund somehow"

"actual time attaching camera and cables was minutes only"

"easily hear the birds from back of the house"

"as to the camera once initial issues sorted probably due wifi dropping off without me knowing it is excellent"

"bit of a con showing the camera fitted flush against the wall with no wires showing"

"so therefore i returned it"

"i don't often write reviews but i am quite impressed with this camera"

"i got this one for my back way as there have been some crimes in some other back ways so just like the fact its keeping a eye on my home while i go to work pros easy to set up and helpful app cons just can cut out some times for no reson and picture can be a bit hard to see sometimes but that could be times of the day would get other one for my front way aswell"

"i did have one fail on me recently after 6 months"

"cons: large holes required for installation"

"4ghz wireless not a 5"

"support says that 128gb cards no longer work"

"it is the ethernet socket that determins the size!"

"quite why they didn't do this in the first place i will never know"

"showing 97% signal in the app with no buffering"

"despite what anyone says it will not necessarily be easy to fit"

"4ghz if you don't do this it may be difficult to connect you can switch 5ghz back on after its connected"

"picked up car headlights even though in “blocked” area"

"i've been searching a long time for home security camera's with two way audio to replace my outside ip camera's that don't have audio"

"but cloud storage solves this issue"

"our postman had a right scare when we suddenly spoke out from it"

"at night in ir in rainy day is prone to false positives detects rain drops or snow flakes practically useless so i switched off infra red and rely on pir lamp to detect motion outdoor"

"without the costly addons the camera is rubbish in my opinion"

"you can view anywhere not just when you are on the same local network"

"lots of choices in settings i haven't explored yet"

"this bullet style camera is approx £75 cheaper than my hikvision!"

"please don’t change "

"set up on these cameras couldn't be easier"

"however using the camera to monitor outside motion is hit and miss and certainly not effective with the infra red camera as the light reflects off the windows at night"

"it is beyond frustrating especially when something has been stolen off your driveway which has happened this morning only to find nothing was recorded!"

"even a drill bit for drilling the holes for mounting the camera"

"another desireable feature of the netvue software is that it allows ‘sharing’ this enables me to share all the camera features with my wife and as such she also can manage the settings and receive notifications from the motion alarm"

"i’d like to connect this to my own nas drive or eyespy software but ip address access is not allowed"

"4ghz was better did have trouble connecting to a wifi extender did away with that so eliminated the problem"

"the camera connection has 3 quite bulky wires which would need a really big hole to bring inside"

"this means you only have to drill a small hole through the wall for the power cable and into the back of the junction box"

"at first these seem great but as time wears on they become more and more unreliable"

"i thought the microphone and speaker were going to be a waste of time but i can clearly hear anyone talking at my front door"

"as it wasn't connecting for me they sent a solution to get an update through but still wasn't working"